Referral Program FAQ

Submit a property address using this form. If we buy the house, we will send you a generous finder’s fee.

Q: Does Upward Home Solutions have a referral program?

A: Yes! We offer a $100 gift card or cash award for any lead that results in a signed contract with Upward Home Solutions. Read on to learn more.

Q: What is a “lead”?

A: A lead is a homeowner that you think might sell a house to us. This could be someone you know or just a run-down house in the neighborhood. All we need from you is an address to get the process started. You can call us with your lead at 614-705-0866 or send us an email at Upward@614houses.com

Q: Do I have to know the owner of the house to give you an address?

A: No. All we need is the address. We can figure it out from there. If you have the owner’s name, phone number, or email address, please do send it to us, but it’s not critical and it won’t affect your bonus.

Q: When I give you a property address, how long does it take for you to contact the homeowner?

A: When you give us all the contact information, we usually contact the homeowner within 24 hours. It might take another day or two if we have to track down the owner’s name and phone number. Sometimes we are able to schedule an appointment and sign a contract in as little as a week. Other times, it takes a bit longer. It all depends on the seller. We have signed contracts in as quickly as 2 days.

Q: Can I remain anonymous?

A: Yes. When we contact the homeowner, we will only use your name if you give us permission to do so. You don’t even have to know the owner. For instance, if you drive by a house every day on your way to work and it seems vacant, you probably only know the property address. We would not use your name in that case. But if you’ve talked to a relative about us and you gave them a heads up that we might be calling, we will drop your name if you say it’s okay.

Q: How will you track the addresses I give you?

A: Your name will be attached to the “lead” in our database. We keep close track of all leads.

Q: What kind of homes do you buy?

A: Every kind of home, but especially ones that need some work. We buy single-family homes, duplexes, condos, apartment buildings. It could be a rental house, or a home that someone has inherited, or a place that someone has owned for a long time but are ready to downsize. We even buy homes that have liens or are in foreclosure. We buy in every Central Ohio neighborhood and city including Columbus, Gahanna, Reynoldsburg, Westerville, Delaware, Upper Arlington, Worthington, Grove City, Pataskala, Sunbury, Galena, Lewis Center, and a few others that I’ve forgotten! We do not buy mobile homes, houseboats, office buildings, or trailers.

For ideas on what kinds of situations we are looking for, check out the blog post “We Love Referrals – and we pay you for them!

Q: Do you buy houses that are listed with a real estate agent?

A: Probably not. We like to buy directly from homeowners without having to pay extra fees to Realtors. Most of the houses we buy are not on the market. However, we will be happy to talk with people who are trying to sell a house by themselves, also called “For Sale By Owner” or FSBO.

Q: How long does it take to receive my referral bonus?

A: We will send out a gift card or deliver your cash within 7 days of the homeowner signing the contract.

A: Can I submit more than one lead?

Absolutely! We will compensate you for every address that leads to a signed contract. But please don’t waste our time by giving us every single address in your neighborhood. 😉

It’s easy to give us a lead by filling out our easy, online form.

Q: What’s the difference between an “appointment” and a “contract.”

A: An appointment is when a member of our team meets with the homeowner to check out the property and go over the process with the seller. Most of the time, the homeowner receives an offer that same day. Then it’s up to the homeowner to decide if they want to sell to Upward Home Solutions. When the homeowner puts their signature on the offer, we have a “contract.”

Q: What do you do with the houses you buy?

A: We renovate a lot of the houses and “flip” them for a new family. We are able to invest time and money into a property to make it like new. This helps revitalize communities and increases the tax base for schools and public services. If we have a lot of renovations underway, we work with a network of investors to find the right person to take on the project.

before – after

Q: What if I have a house to sell?

A: Call us! We will be happy to set up an appointment and make an offer on your house. Tim will bring the $100 gift card to the appointment.

A: How can I find out what is going on with an address I gave to you?

Send us an email asking for an update at upward@614houses.com or call the office phone at 614-705-0866. Remind us that you are one of our lead providers and give us the address of the property you’re asking about.